Coronavirus crisis: Deepings practice seeks to install automated prescription dispenser

  Posted: 14.09.20 at 14:56 by The Editor

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A Market Deeping medical practice is wanting to install an automated prescriptions dispenser.

Dr Fiaz Ismail of the Deepings Practice on Godsey Lane is seeking planning approval to remove a front window pane to install the machine.

The application to South Kesteven District Council says the Pharmaself24 is the market-leading automated prescription-collection service allowing patients to simply and securely pick up their medicines when it is convenient for them.

The application also said: "Pharmacy staff dispense the medicines as normal and then load the dispensed bags securely into the machine using barcode technology. Patients are notified that their prescription is ready and provided with a 1-time-use-only PIN number which they use to collect the medicine, which only takes a few seconds.

It continued: "The benefits to the existing business is that this is more efficient, reducing queuing time and staff resources while offering more convenience to their customers. This allows pharmacies to spent more time with patients who need it and delivering new services, to the benefit of the community. In addition, the collection point also allows the business to reduce the need for home deliveries which leads to a reduction in its carbon emissions.

"The benefits to the customers are reduced waiting times, negating wasted journeys and allowing the convenience to collect medicines when they want (for example on their way to or from work, shift workers, carers and on Sundays etc). This is particularly useful for repeat prescriptions and working patients who are unable to collect prescriptions during opening hours."

The application added: "Experience from previous installations shows that the vast majority of patients will collect from the Pharmaself24 during the normal opening hours, but the ability to allow patients, who cannot get to the surgery during opening hours to collect 24/7, means patients do not miss out taking their medicines.

"This has a positive impact on the local infrastructure such as reducing emergency requests for
medicines at out of hours medical services and A&E."

It also concluded: " It is suggested that the installation of an automated prescription collection machine within The Deepings Practice will have a positive impact on the area. It is suggested that the use, in principle, is suitable for its location and of benefit to the community.

"The design is appropriate for the site, and the context of the building, as well as the wider site and area as a whole. "

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